Service At Your Fingertips

 
Merit offers our customers the ability to receive their packing slips, order confirmations and estimates electronically through e-mail.  With the receipt of your packing slip, you will know which material is shipping, what has been backordered (if anything) as well as receive tracking numbers for your shipment.  With our order confirmations, you will receive pricing, availability and form of transportation prior to the processing of your order.  Upon receipt of this confirmation, Merit enables our customers to contact us with any corrections within 1 hour.  After an hour elapses, Merit releases the order to the shipping department.  Finally, with our estimate response forms, you will receive pricing and stock status of the product(s) you are inquiring about.  Merit strives to make the ease of doing business with us as seamless as pipe.
    If you have access to e-mail and are interested in receiving one or more of these documents, please contact Dave Hoggett or your customer service representative today.
 

The top brass with a stainless reputation logo