Location Hours Office, warehouse, will call, and shipping cutoff times for our Cleveland Headquarters. Use this location's hours and cutoff times to plan pickups, shipments, and will call orders.
Office
Monday–Friday
7:30 AM–5:30 PM EST
Saturday–Sunday
Closed
Warehouse & Will Call
Warehouse
Monday–Friday
7:00 AM–4:30 PM EST
Will Call
Monday–Friday
8:00 AM–4:30 PM EST
Weekend Hours
Saturday–Sunday
Closed
Shipping Cut-Off Times
Contact Us! Contact information for our Cleveland Headquarters. Cleveland Headquarters contact information:
CLEVELAND HEADQUARTERS GALLERY
Take a closer look inside Merit Brass’ Cleveland headquarters, including pipe nipple manufacturing, master distribution, warehouse operations, will call, order fulfillment, and customer support.
Go Inside the Cleveland Facility
Explore more photos from inside the Cleveland headquarters.
View the Cleveland GallerySince 1937
Merit Brass was founded in 1937 and has spent nearly nine decades earning its place as a manufacturer and master distributor in the PVF industry. The company has operated from this Cleveland headquarters since 1989, investing in the plant, the master distribution floor, and the people who run them. That continuity is not a date on a page. It is the reason distributors can count on consistent product, stocked inventory, and a customer service team that knows the industry, and it reflects the drive and dedication that have kept Merit moving forward for nearly 90 years.
About Merit BrassA Legacy Built to Last
1937
Founded, and family owned across four generations.
1989
Headquartered in this 140,000 sq. ft. Cleveland facility.
2026+
160+ associates at our Cleveland headquarters across manufacturing, distribution, and customer service, backed by a national network of distribution centers for nationwide PVF product access.
Merit Brass’ nationwide distribution network is anchored by our Cleveland headquarters. Cleveland is home to our pipe nipple manufacturing and special fabrication capabilities, extensive PVF inventory, and companywide sales and support resources. Our distribution centers extend Merit’s inventory availability, fulfillment, and customer support closer to wholesale customers across the country.
Whether you work with Cleveland or one of our regional distribution centers, you gain access to the product breadth, expertise, and dependable support of the full Merit Brass network. Working directly with Cleveland connects you to the headquarters of a fourth-generation manufacturer and master distributor dedicated exclusively to serving PVF wholesalers.
Learn What We DoAs the headquarters of Merit Brass and a central hub within our nationwide distribution network, Cleveland provides access to the full breadth of Merit PVF products and services. Home to domestic pipe nipple manufacturing, special fabrication, extensive inventory, customer support, will call operations, and online ordering resources, Cleveland helps power the reliable service and product availability that wholesale distributors depend on throughout the United States and Canada./p>
Products by Category Explore core PVF product lines or browse the full online catalog. Browse Merit's core PVF product families, then use MBWebXpress to access the complete online catalog and ordering platform.
Browse Merit pipe fitting product families and available material options.
Explore Pipe Fittings
Explore standard and special fabricated pipe nipple solutions, manufactured here in Cleveland.
Explore Pipe Nipples
Review pipe flange options for a range of piping system requirements.
Explore Pipe Flanges
Explore MeritPress™ fittings and valves for supported piping systems.
Explore Press Fittings & Valves
Access stainless steel tubing products and supporting information.
Explore Stainless Steel Tubing
Explore PTFE thread seal tape for piping connection needs.
Explore PTFE Thread Tape
Products by Alloy Find PVF products across Merit's available alloy and material families. Use Merit's alloy paths to connect material requirements with available product families, technical information, and ordering options.
PVF products in Type 304 and Type 316 stainless steel for corrosion-resistant piping requirements.
Explore Stainless SteelPipe, nipples, fittings, valves, and flanges across supported brass product options.
Explore BrassExplore ASTM A420 press products and ASTM A105N forged carbon steel product paths.
Explore Carbon SteelChrome-plated brass fittings, nipples, and flanges for supported applications.
Explore Chrome-Plated BrassBlack and galvanized malleable iron fittings and flanges for durable piping connections.
Explore Malleable Iron
Products by Industry Explore PVF solutions for the industries and applications your customers serve. Merit helps wholesale distributors connect PVF product options and support resources with the industries and applications their customers serve.
Explore products for industrial processing and demanding piping environments.
Explore Industrial
Support standard and special product requirements for original equipment manufacturers.
Explore OEM
Review product paths for food processing, packaging, and facility piping needs.
Explore Food & Beverage
Support municipal water, public works, and infrastructure product needs.
Explore Municipal
Product Resources Access product documents, technical information, catalogs, and customer tools. Access the product documents and technical information wholesale teams use for quoting, product review, submittals, and project support.
Browse product catalogs by material, product family, and technical need.
Explore Product Catalogs
Access dimensional information and product drawings for Merit product lines.
Explore Product Dimensions
Download product submittals for project planning and documentation needs.
Explore Submittals
Access downloadable Revit files for piping product and project reference.
Explore Revit Files
Browse additional technical documents, policies, line cards, flyers, and tools.
Explore Resource CenterAs the company's headquarters, Cleveland offers the broadest set of capabilities in the Merit network: domestic pipe nipple manufacturing and special fabrication, master distribution, customer service and sales support, order fulfillment, will call, flatbed and WOW Run delivery, EDI and VMI programs, and MBWebXpress online ordering.
Cleveland fills orders from Merit Brass' master distribution hub, combining deep inventory, RF-scanning technology, and a focus on accuracy and fast turnaround to support distributors throughout the network.
From will call pickups to truckload shipments, Cleveland's fulfillment team is focused on delivering the accuracy, responsiveness, and reliability that PVF distributors expect from Merit Brass.
Learn About Order FulfillmentThe Cleveland Headquarters processes and stages will call orders for pickup at the local counter, helping wholesale distributors access available PVF products without waiting for standard shipment delivery.
Review the Cleveland will call procedures before scheduling a driver or coordinating an urgent pickup.
VIEW WILL CALL PROCEDURESMerit Brass offers WOW Run flatbed delivery from Cleveland for qualifying customer orders within supported service areas, providing another option for transporting pipe, tubing, and bundled Merit products.
Eligibility, minimum-order requirements, delivery fees, scheduling, and available runs should be confirmed with the Merit sales team for each order.
CONTACT MERIT BRASSMerit Brass supports distributor operations with Electronic Data Interchange and Vendor Managed Inventory programs that reduce manual work and help keep inventory aligned.
Contact Merit to discuss EDI and VMI support for your operation.
Learn About EDIMerit Brass manufactures domestic pipe nipples at its 140,000 sq. ft. Cleveland, Ohio headquarters. The plant produces brass and stainless steel pipe nipples and provides specialty pipe nipple fabrication within an ISO 9001:2015 registered quality management system.
With manufacturing and master distribution located within the same Cleveland facility, Merit connects wholesale distributors to domestic pipe nipples, specialty fabrication, and fulfillment through its nationwide distribution network.
Explore Pipe NipplesMBWebXpress gives wholesale distributors 24/7 access to Merit Brass products, ordering tools, and account information through one online customer portal.
Use MBWebXpress to find products, place orders, and manage day-to-day account activity when it works for your operation.
Visit MBWebXpressQuality and Documentation
Merit Brass' Cleveland headquarters operates under an ISO 9001:2015 registered quality management system covering pipe nipple manufacturing, specialty nipple manufacturing, and master distribution. Merit also provides product certifications, Material Test Reports, and supporting technical documentation for applicable products and project requirements.
Inside the Cleveland Headquarters
More than 160 associates work from Merit Brass' Cleveland headquarters across customer service, manufacturing, procurement, distribution, and company operations. From the first product question through product sourcing, manufacturing, fulfillment, and delivery, these teams work together with company leadership to support wholesale distributors at every step.
Cleveland Distribution and Network Reach
The Cleveland headquarters supports wholesale distributors across the Northeast, Great Lakes, and Midwest with regional inventory, fulfillment, will call, and delivery services. As Merit Brass' manufacturing location, master distribution hub, and main customer service center, Cleveland also supports customers throughout the United States and Canada through the broader Merit network.
Regional Distribution Coverage
Cleveland provides regional inventory, order fulfillment, will call pickup, parcel and truck freight shipping, and WOW Run flatbed delivery to qualified service areas. The regional footprint includes Ohio, Pennsylvania, New York, New Jersey, New England, Michigan, Indiana, Kentucky, West Virginia, Illinois, Wisconsin, and Minnesota.
Headquarters and Network Support
Cleveland connects wholesale distributors to Merit Brass products, domestic pipe nipple manufacturing, specialty fabrication, inventory, and customer support. When an order extends beyond Cleveland's regional service area, Merit can support the requirement through its connected distribution network.
Cleveland Regional Coverage
Cleveland supports distributors across the Northeast, Great Lakes, and Midwest with regional inventory, fulfillment, will call, parcel and freight shipping, and qualified flatbed service.
Ohio and Nearby Markets
Ohio, Pennsylvania, West Virginia, Kentucky, Indiana, and the Greater Cleveland, Akron, Canton, Youngstown, Columbus, Cincinnati, Dayton, Toledo, Pittsburgh, and Erie markets.
Great Lakes and Midwest
Michigan, Illinois, Wisconsin, Minnesota, and markets including Detroit, Grand Rapids, Chicago, Milwaukee, Indianapolis, and the Upper Midwest.
Northeast
New York, New Jersey, central and eastern Pennsylvania, and markets including Buffalo, Rochester, Harrisburg, and Allentown-Bethlehem.
New England
Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, and Maine.
Confirm Service for Your Destination
Product availability, transit times, carrier service, order cutoffs, and flatbed eligibility vary by order and destination. Contact the Cleveland team to confirm available service options.
Cleveland Shipping Information
The shipping map provides a general view of estimated UPS and FedEx ground transit times from the Cleveland headquarters. Cleveland also supports truck freight and WOW Run flatbed delivery to qualified service areas.
Transit-Time Notice
Transit times are estimates, not guaranteed delivery commitments. Actual timing may vary based on product availability, order requirements, destination, carrier service, and shipping conditions.
Will call pickup and WOW Run flatbed eligibility should be confirmed separately with the Cleveland team.
Customer Experience
“
Great people. Was ready to load me. And got me rite out the door.. Thank you dock workers.... And the supervisor!!!!
Naomi W.
Google Review
“
Wow, that was fast. Loaded in 20 min
Ivan M.
Google Review
“
Out standing customer service. The employees very professional.
Alex W.
Google Review
The Merit Brass Cleveland Headquarters is located at 1 Merit Drive, Cleveland, OH 44143. Use the map on this page for directions.
Yes. The Cleveland headquarters is Merit Brass' 140,000 sq. ft. domestic pipe nipple manufacturing plant, master distribution hub, and main customer service location. Merit has operated from this facility since 1989.
Cleveland provides access to Merit Brass' complete PVF product offering, including pipe, pipe nipples, fittings, flanges, valves, tubing, thread tape, MeritPress™ press fittings, and press valves. The facility also supports domestic pipe nipple manufacturing, specialty fabrication, master distribution, will call, and order fulfillment.
The Cleveland headquarters supports wholesale distributors across the Northeast, Great Lakes, and Midwest with regional inventory, fulfillment, will call, parcel and freight shipping, and delivery services. This includes markets throughout Ohio, Pennsylvania, New York, New Jersey, New England, Michigan, Indiana, Kentucky, West Virginia, Illinois, Wisconsin, and Minnesota. As Merit Brass' manufacturing, master distribution, and main customer service hub, Cleveland also supports customers throughout the United States and Canada through the broader Merit network.
Product availability and order requirements may affect same-day processing.
Email the order to sales@meritbrass.com. Will call orders are processed within two hours and may be picked up during posted will call hours. For urgent pickup requests, include HOT W/C in the email subject line.
Yes. MBWebXpress gives Merit Brass customers 24/7 access to the online PVF catalog, product availability information, ordering, shipment tracking, account activity, packing slips, and Material Test Reports. Customers can use the portal to place and manage orders outside regular Cleveland office hours.
Yes. Merit Brass provides Material Test Reports for applicable products and maintains product certifications, approval documents, specifications, and other technical resources. These documents can support material verification, heat-number traceability, project submittals, and compliance documentation.
Merit Brass can fulfill an order using inventory across its connected distribution network. In most cases, available order lines can ship from the nearest stocking location. Will call orders, WOW Run flatbed orders, and other customer-specific shipping requirements are coordinated separately with the Merit team.
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